Canada's Lab Grown Diamond Experts Contact - Promise Jewelry

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We love hearing from you!

Please fill out the form below if you have any inquiries about our products, sizing, gifting, returns + exchanges or about your order.

Contact Us at Promise Jewelry

At Promise Jewelry, your satisfaction and experience with our sustainable luxury jewelry are our top priorities. We are here to assist you with any inquiries, provide expert advice, and ensure your experience with us is as brilliant as our lab-grown diamonds.

Get In Touch

Customer Service Inquiries:
For questions about our products, assistance with your order, or any other customer service-related inquiries, please reach out to us. Our dedicated team is committed to providing you with timely and helpful responses.

Sales and Product Inquiries:
Interested in learning more about our lab-grown diamonds, engagement rings, or any other pieces in our collection? Our knowledgeable sales team is ready to guide you through our product range and help you find the perfect piece that aligns with your style and values.

Corporate and Media Inquiries:
For press, media, and corporate-related inquiries, including information about our sustainability practices and ethical sourcing, please contact our corporate team.

Visit Us:
We’d love to meet you in person! Visit our store to explore our collection and experience the beauty of our jewelry firsthand.

  • Address: 6788 Thorold Stone Road, Niagara Falls, ON, Canada L2J 1B4

Feedback and Suggestions:
Your feedback is invaluable to us. If you have suggestions or comments on how we can improve your experience or our offerings, please let us know. We are continually striving to better our services and products.

Stay Connected:
Follow us on our social media platforms to stay updated with the latest from Promise Jewelry, including new arrivals, exclusive offers, and insights into the world of sustainable luxury jewelry.

We look forward to hearing from you and are eager to help you find the perfect piece of sustainable luxury jewelry.